Having trouble logging onto MyBallance?
Over the weekend we did some maintenance to MyBallance.
Unfortunately, some customers are experiencing difficulties logging on, if this is you, you may need to clear your cache.
Clearing your cache depends on the browser that you use, we have created some simple guides on how to clear your cache for the most commonly used browsers - just click on the links below:
If you are still experiencing issues or are unable to clear your cache, please contact our customer services team on 0800 222 090